Support
We care
about you

We’re guided by our principles of care, which include trust, respect and support. We care about all our clients, customers and distributors. We strive to offer excellence in customer care and ongoing support in after-sales service.

Since we care about you, we are passionate that our products perform in the desired manner. You are welcome to contact us anytime for advice, tips and technical information.

Contact us with your enquiry below…

Need help
choosing a product?

We realise that it can sometimes be challenging when choosing the right product to match the purpose of the need, as every individual is special. We can help!

Go to the Product Hub and use our intelligent filtering system to find the product you’re after! Alternatively, get in touch with our specialist team and we can provide you with suggestions of what may work for you or your client.

Downloads

Find all the downloads you need in one place! This includes catalogues, assessment forms, and much more!

Medifab
and the NDIS

Medifab is a registered NDIS provider

Medifab is a registered NDIS provider, and our provider number is 4050001069.

 

About the NDIS

The National Disability Insurance Scheme (NDIS) is the new way of providing support for Australians with disability, their families and carers.

The NDIS will provide about 460,000 Australians under the age of 65 with a permanent and significant disability with the reasonable and necessary supports they need to live an ordinary life.

NDIS (National Disability Insurance Scheme) is a once in a generation reform that will improve the lives of people with a disability in Australia. People with a disability have the right to decide their own best interests, and to have choice and control over their lives and the support they receive.

Aus/ISO Standards
for Medifab
and Spex Product

Recently, the Australian National Disability Insurance Scheme (NDIS) have made a change to the information you are required to submit when lodging an AT application, which includes showing the relevant AUS/ISO standards that the equipment meets.

We have put together the some information to make the application process a little easier.

Alyssa  
10 years old
Alyssa's Story
"She loves it because it means that she can actually relax and just be herself"
Kylee  
32 years old
Kylee's Story
"A wheelchair doesn't limit me..."
Teimana  
7 years old
Hope for Teimana
Providing greater quality of life through specialised seating moulded to fit his postural requirements
Warranty
Information

Read more about the details of Medifab’s Warranty policy and its terms and conditions, and make a claim.

Become a
Distributor

We are seeking experienced and successful dealers and businesses to expand our distributor base around the world. If you share our passion for “Shaping better lives” then we welcome you to join us in this quest, wherever you may be located.

For more information about our distributor program, or to register your interest, please register your interest using our form found on the link below.

Looking for
The Pulse?

Are you looking for The Pulse customer portal where you can track your orders and quotations and see updates?