Support
We care about you
We’re guided by our principles of care, which include trust, respect and support. We care about all our clients, customers and distributors. We strive to offer excellence in customer care and ongoing support in after-sales service.
Contact our team
Since we care about you, we are passionate that our products perform in the desired manner. You are welcome to contact us anytime for advice, tips and technical information.
Contact us with your enquiry below...
Downloads
Find all of our downloads and information on our product pages. This includes catalogues, assessment forms, and much more!
Warranty Information
Read more about the details of Medifab’s Warranty policy and its terms and conditions, and make a claim.
Medifab is a registered NDIS provider
Medifab is a registered NDIS provider, and our provider number is 4050001069.
Registered NDIS Provider
About the NDIS
The National Disability Insurance Scheme (NDIS) is the new way of providing support for Australians with disability, their families and carers.
The NDIS will provide about 460,000 Australians under the age of 65 with a permanent and significant disability with the reasonable and necessary supports they need to live an ordinary life.
NDIS (National Disability Insurance Scheme) is a once in a generation reform that will improve the lives of people with a disability in Australia. People with a disability have the right to decide their own best interests, and to have choice and control over their lives and the support they receive.
Aus/ISO Standards for Medifab and Spex Product
Recently, the Australian National Disability Insurance Scheme (NDIS) have made a change to the information you are required to submit when lodging an AT application, which includes showing the relevant AUS/ISO standards that the equipment meets.
We have put together the some information to make the application process a little easier.