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Jacob's Story

4th June 2026

New wheels. New life.

When Jacob was born in December 2014, everything seemed to have gone well. His colour was good, he looked like a normal healthy boy. But within 48 hours he started having seizures. Doctors soon realized he had suffered significant brain damage during birth and told Jodie and husband Daniel to call the family and prepare themselves for the worst.  But little Jacob was a fighter and didn’t give up.

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"It took 8 months for the official diagnosis to come through: Cerebral Palsy with spastic paralysis."

After the shock, Jodie and Daniel started facing the future ahead with young Jacob. They began to settle in and accept the facts of caring for a child with special needs. But where they lived at the remote settlement of Franz Josef created a whole new level of challenges, both for them and those that supported them.

West Coast Healthcare provided a loan Discovery stroller before ACC kicked in, but this was by no means the ideal solution. Being practical sorts, Jodie and Daniel added their own modifications to try and get Jacob to sit up. As Jodie says, she thought they’d done a great job until Medifab’s Zippie Folding Iris wheelchair turned up at Christchurch Hospital, coupled with the comfort and support of Spex Wheelchair Seating by Medifab.

“It was amazing, this new chair would support his trunk, his neck, it allowed him to sit and to focus and he could begin engaging with his surroundings.” says Jodie."

Jodie and Daniel now had the peace of mind that Jacob was always in the most supportive posture and seated correctly. As well as this, his Spex Kidz cushion and back support, as well as a Spex Centre-point harness, some swing-away lateral trunk supports, and a Comfi head support, ensured he was always comfortable!

"But unfortunately for Jodie and Daniel, not everything was perfect with the new wheelchair!"

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When they got back home to Franz Josef, they soon realised the wheels posed a problem! They were simply too small for the outdoor trails they wanted to take him on. The small wheels just couldn’t cope with the uneven surfaces and would get stuck in the rocks and dirt. Jodie explains:

“We live down at Franz Josef for a reason, we want to get away from people and get out on the trails and enjoy being close to nature; we also wanted Jacob to experience that as much as possible. Our other boys are going to be out climbing rocks and stuff and we want Jacob to interact – even if it’s just by touching a rock. But these small wheels were just not going to work.”

When Medifab got a call from Jodie and Daniel, the team realised they had a challenge on their hands. The size of tyre required to allow Jacob to get out there in the wilds of Franz Josef had never been fitted to a wheelchair before. Led by Product Consultant, William Mascull, Medifab set about searching for the right wheels.

Eventually they found a pair at a specialist cycle store in Christchurch and got them couriered to Medifab Rolleston. Then William and Lead Product Technician, Ben Whitten, drove the 6-hour trip to Franz Josef to fit the new oversized wheels to the chair. Under the watchful eye of the Whanau (Māori for ‘extended family’), the pair fitted the new wheels, and adjusted the chair for Jacob. They even got an approving nod from Nanny – which according to Jodie rarely happens!

“It must have been a bit scary for them, because we were all standing around them while they worked with our arms folded, but they did it and it’s amazing. They are almost like family now – there’s a lot of finesse to their work, getting everything right and what’s great is it comes from the heart – we gave them a tough challenge and they were willing to take it on and be pushed” says Jodie.

"Of course, this story isn’t about wheels – it’s about people going out of their way, literally, to ensure young Jacob can engage and experience more in this world and enjoy being part of a family that loves to get out in one of the most special playgrounds on earth – Franz Josef."

Jacob uses...

Zippie IRIS Wheelchair

Zippie IRIS Wheelchair

Paediatric tilt-in-space support with proven positioning control. The Zippie IRIS is a children’s tilt-in-space wheelchair designed to provide effective positioning; pressure management and growth-friendly adjustability in a manual frame. Using rotation-in-space tilt technology and a configurable paediatric platform; it helps support comfort; function and long-term clinical needs.
Spex Classic High Contour Cushion

Spex Classic High Contour Cushion

Enhanced thigh and abductor support for moderate to severe seating needs. The Spex Classic High Contour Cushion is designed to help create a more stable pelvic foundation for users who need stronger positioning and pressure management. With the Spex Strategic Positioning Base; it allows on-the-spot contouring and customisation to support pelvic levelling; abduction control and a more precise fit over time.
Spex Classic Back Support

Spex Classic Back Support

On-the-spot contouring support for changing upper trunk needs. The Spex Classic Back Support incorporates the Spex Contouring Cube System to allow quick; on-the-spot customisation for trunk comfort and asymmetry needs. With removable and replaceable cubes that stay in position once adjusted; it offers a practical back support solution for many wheelchair users whose postural needs may change over time.
Spex Centrepoint Shoulder Harness

Spex Centrepoint Shoulder Harness

Popular anterior harness with supportive fit and comfortable padding. The Spex Centrepoint Shoulder Harness is a widely used anterior harness option designed to provide comfortable; supportive upper body positioning for both male and female wheelchair users. With strong adjustability and a comfortable pad design; it offers practical support for users who need more control through the shoulders and trunk.
Spex Swing-Away Lateral Trunk Support

Spex Swing-Away Lateral Trunk Support

Adjustable swing-away trunk support for comfort; balance and access. The Spex Swing-Away Lateral Trunk Support provides width and depth adjustable trunk positioning with vertical pivot adjustment to improve balance; posture and comfort in the wheelchair. Its swing-away hardware makes access and transfers easier; while the modular pad options allow the fit to be tailored closely to each user’s body shape and support needs.
Spex Standard Lateral Head Support

Spex Standard Lateral Head Support

One-piece lateral head support for moderate positioning needs. The Spex Standard Lateral Head Support is designed for users with moderate head positioning needs; combining a posterior head pad with suboccipital support to promote head positioning during movement and rest. Its one-piece form and ear cut-out detail help maintain comfort while providing reliable lateral and posterior head support.